Job no: 944059
Work type: Permanent / Full time
Location: Support Office - Docklands
From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.
Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.
- Exciting opportunity in our Digital Commerce Team
- Be a part of a fast-paced, collaborative team
- Flexible hybrid role – Docklands based office & the comfort of your own home
Myer is looking for a Content Copy Specialist to craft clear, compelling and persuasive product descriptions and develop content guidelines for MYER.com.au. In this role, you’ll collaborate with Merchandise teams and internal stakeholders to gather and adapt product information, ensuring every description enhances the customer experience, strengthens brand voice and drives engagement and conversion. You’ll also play a key role in optimising content creation through AI tools by feeding in established guidelines, reviewing outputs and ensuring we maintain high standards of copy quality and performance.
About the role:
- Write, edit, and proofread online product descriptions across all categories, ensuring quality, alignment with brand voice, personality, and positioning.
- Collaborate directly with Merchandise teams to gather and translate product information into clear, compelling copy for owned brand product.
- Partner with key internal stakeholders to develop and refine Product Description and Tone of Voice Guidelines that improve search rankings and drive site traffic.
- Develop and maintain Brand Statements for all key brands represented on Myer Group Websites.
- Feed established guidelines into AI tools and LLMs to generate product copy, quality-check outputs, and ensure guidelines deliver the best outcomes for content accuracy, consistency, and performance.
- Engage customers and create a best-in-class experience by applying brand-specific Tone of Voice across all assignments.
- Acquire, interpret, and adapt information from bespoke briefs to deliver high-quality copy for projects.
- Work autonomously, managing competing priorities and meeting strict delivery deadlines.
About you:
- 2 years’ creative copywriting background and experience.
- A relevant diploma or qualification combined with more extensive experience, preferable.
- Experience training LLMs to generate product information highly desirable.
- Extensive knowledge of SEO techniques and Google Analytics.
- Ability to guide creative decision making in conjunction with other team members.
- Retail industry experience highly valued.
- Works collaboratively and takes initiative to produce aspirational content.
Benefits to you:
- Generous team member discounts on all Myer products, including team-member exclusive discounts.
- Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work.
- A supportive leadership and team network to set you up for success.
- Career growth and succession opportunities across the business.
Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.
Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.
Welcome Home!
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.
Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.
Applications close: AUS Eastern Daylight Time
