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Quality Assurance Team Leader


Job no: 941756
Work type: Permanent / Full time
Location: Support Office - Docklands

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

Great opportunity to join our dynamic, collaborative and highly experienced team.

In alignment with the Myer Merchandise Strategy and Customer First Plan, as a Quality Assurance Team Leader, you will support and drive the delivery of the Quality Assurance (QA) and category strategy by providing technical advice and expertise in areas of: quality, fit, sourcing, compliance and trend. You will champion collaborative working with Category Buyers, Product Developers, Suppliers, MSAL Teams and all key stakeholders to optimise product quality, the production process and financial returns to the business.

  • Drive the delivery of the QA strategy, specifically within the Childrenswear Category
  • Be the technical expert in areas of fit, quality, sourcing and safety compliance
  • Work partly remotely and partly from our Support Office based in Docklands 

About the role:

  • Manage the day-to-day operations of the team of Garment Technologists, ensuring workloads are assessed and balanced.
  • Ensure all approved apparel products meet legal, safety, and company standard requirements, by making commercial judgments in relation to products.
  • Provide and maintain detailed product specifications for Agents/Suppliers with clear instruction relating to fit/size, workmanship, quality and design details. Update and maintain detailed technical and performance standards for key stakeholders.
  • Promote interdepartmental relationships internally and with stakeholders externally.
  • Maintain effective communication with team members by ensuring they have relevant info to complete their roles effectively and support/lead change in introducing stronger brand focus across the QA Team.

About you:

  • In depth knowledge of fabrics, pattern making and garment construction
  • At least 5 years experience in a Senior Technical role, preferrably within a large retail environment
  • Childrenswear Fit, Safety Assessment and Mandatory Standard Compliance experience 
  • Bachelors Degree in Textile Technology or equivalent
  • Broad industry experience, knowledge of production & fabric trends
  • Ability to communicate with influence and collaborate respectfully at all levels, as well as building positive relationships with various stakeholders
  • Ability to drive a culture of high performance within teams
  • Strong Fitting skills and eye for detail, can apply knowledge outside scope of own role
  • Ability to remain calm and engaged under pressure
  • Experience in developing and delivering product and brand initiatives

 

Benefits to you:

  • Generous Team Member discounts on all Myer products
  • Work flexibly from home and our Support Office based in Docklands
  • A supportive leadership team
  • Volunteer, parental and lifestyle leave available
  • Service Recognition and Inspirational People Awards 
  • Ongoing training and development for your career progression
  • The opportunity to be a part of and contribute to the Myer growth strategy

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be. 

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home!


Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: AUS Eastern Standard Time

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