Job no: 942542
Work type: Permanent / Full time
Location: Ravenhall - National DC

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

• 2x full time permanent positions available
• Play a key role in the operations of our National Distribution Centre
• State-of-the-art DC, located in Ravenhall

Myer is looking for Shift Managers to manage the shift operations (AM, PM or Night) of the National Distribution Centre, providing online fulfilment services and store replenishment in a heavily automated operational environment.  This role must create, establish, and maintain a multi-skilled team supporting multi-channel fulfilment nationally, delivering excellent customer service and support activities that are operationally efficient, effective, safe and compliant. 

About the role:

• DC Operational Management. Ensure exceptional delivery of daily operations on the respective shift, driving optimal performance from all workplace resources including automation. Ensure continual review, improvement, and maintenance of operational activities to drive efficiency, service, safety, engagement and value with DC operations. Assist in the management of all site management activities including building compliance, loss prevention & security, maintenance scheduling, and licensing requirements.
• Collaboration. Manage significant change as the site develops through go-live and into its first phase of operation. Establish and maintain key relationships with Myer stores, Support Office departments, contractors, freight forwarders, carriers, authorities, customers and third parties. Responsible for providing agreed levels of service to Myer Stores through the efficient and effective management of a broad range of logistics activities. 
• People Management. Drive engagement across the team and shift, facilitating ideas and solutions in a way that supports achievement of KPIs and continuous improvement.
• Financial Management. Ensure a cost-effective operation which delivers customer needs through effective leadership. Enable continuous workflow, taking immediate corrective action as required, trouble shooting and undertaking root cause analysis as required. 
• Change Management. Implement and lead initiatives within the NDC, partnering with other NDC management teams.

About you:

• Experienced leader with proven high level people management skills for large multi-functional teams of 50+. 
• Demonstrated experience with performance metrics, process improvement and people leadership. 
• Possess strong operational experience in distribution warehousing, automation, online fulfilment, transport management, and retail warehousing. 
• Previous experience leading large teams to high performance through coaching, mentoring and development 
• Can demonstrate previous success in cost and productivity management and the ability to develop objectives in line with KPI objectives, and with clear timelines, relevant metrics and measures of success  
• Demonstrated experience managing volume planning, forecasting, change management, workforce agility, and/or continuous improvement programs  
• Minimum of 3 years’ experience in a similar logistics or Supply Chain role 
• Supply Chain tertiary qualifications highly desired  

Why Myer?

• Generous team member discounts on all Myer products, including team-member exclusive discounts

• Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work!
• A supportive leadership and team network to set you up for success
• Career growth and succession opportunities across the business

We’d love to hear from you even if you don’t meet all the criteria listed above.

We welcome applications from people of diverse backgrounds, whether it’s gender, sexuality, ethnicity, religion, age, disability and neurodiversity. We encourage candidates to ask for any adjustments that will support them to be their best through the recruitment process.

Please note, the Myer Support Office will be closed from the 23^rd December 2024 to 6^th January 2024, therefore the interviews for this role will commence in the new year. We look forward to speaking to candidates after the 6^th of January.

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home!

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 18 Jan 2025 AUS Eastern Daylight Time