Job no: 942599
Work type: Permanent / Full time
Location: Support Office - Docklands
From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.
Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.
- Join a collaborative team and gain exposure to different parts of the Myer business
- Hybrid working model – Docklands-based office and the comfort of your own home!
- Generous team member discounts on all Myer products, including team-member exclusive discounts!
Myer is looking for a Homewares Technologist who will align with our Quality Assurance & Merchandise strategy, provide technical advice and expertise in areas of quality, sourcing and compliance. You will work collaboratively with Buyers, Product Developers and relevant stakeholders to optimise product quality, production processes and financial returns to the business.
About the Role:
- Review, update and improve Quality/Performance standards in collaboration with buying teams and according to Industry benchmarks
- Work with the category teams to ensure that Myer’s Exclusive Homewares Brands are delivered to the correct specifications and Myer’s Performance standards
- Engage with suppliers to ensure Myer Exclusive Brand (MEB) products consistently meet quality expectations
- Monitor and manage Returns targets and online Customer reviews and establish monthly quality reports and resolutions
- Support the Merchandise Compliance Manager to embed the MEB Quality Assurance Process into Merchandise Buying and Critical Path Processes
- Create and maintain a library of test reports and inspections reports for MEB products and identifying improvements/updates/distribution to Myer product guidelines
- Create and maintain a library of supplier technical audits
- Conduct monthly store audits to check stock meets quality standards and submit report summary and recommendations to buying teams
- Manage product quality, as per BRAND DNA through customer feedback and benchmarking industry standards
- Mentor, educate & share knowledge & learnings with buying teams and QA team
About You:
- A detailed understanding of the role of Quality Control and product development
- Knowledge of Homewares consumer products
- Ability to handle non-routine problems and situations
- Able to work independently and as part of a team
- Proven record of achieving results, building relationships and problem solving
- Actively maintains product speciality and builds product knowledge
- Communicate clearly and credibly with different audiences
- 2 years+ experience in a similar role will be highly regarded
Benefits to you:
- Generous team member discounts on all Myer products, including team-member exclusive discounts
- Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work!
- A supportive leadership and team network to set you up for success
- Career growth and succession opportunities across the business
Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.
Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.
Welcome Home!
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.
Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.
Applications close: AUS Eastern Daylight Time
