From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

• Great opportunity to lead Myer’s eCommerce trade projects
• Join a collaborative team in a fast-paced environment
• Flexible hybrid working model – work from our Docklands office and the comfort of your own home

Myer is currently looking for an eCommerce Lead to drive the Trade performance of Myer’s online business through a customer first trade & content plan.

About the Role:

• Lead a team of eCommerce Coordinators to own and trade specific key categories on the Myer website, drive sales growth, and successfully meet ongoing sales and profit targets
• Provide regular feedback and ongoing mentorship to your team, well as ensuring ongoing operational efficiency
• Drive and implement the trade calendar of activity with a customer first approach, and supporting the go-live and post-go-live activities to achieve category sales and profit targets
• Measurement and management of the day-to-day trading of the site
• Supply detailed actionable insights to Merchandise, Marketing and wider eCommerce teams to optimise sales for the week, month, & season ahead
• Responsible for search and merchandising, filters, attributes and cross selling optimisation as well as stock checks and promotion of featured items from content and cross communications.
• Working back with our Marketing, Digital Marketing and CRM teams to ensure alignment of approach across campaign activities
• Support Staging & Production testing as required to ensure accuracy of site Content, Merchandising, links and promotions
• Be a subject matter expert in your online product categories using competitor research as well as Myer customer insights, & on-site customer behaviour
• Plan and coordinate weekly website content to support both the trade calendar and trade optimisations in order to meet sales targets and optimise customer experience
• Recommend changes to the IA based on data and trade requirements
• Responsible for the creation and management of process and procedures to optimise for speed to market, performance and accuracy

About You:

• Previous experience in eCommerce, ideally in the retail sector.
• Sound business acumen with strong analytical and planning capabilities
• Prior experience in managing direct reports and driving a culture of high performance is essential 
• A natural collaborator with the ability to influence stakeholders to drive category growth and communicate a clear strategic vision 
• Flexibility in hours worked, with some weekend work required (minimal)
• Strong experience with website analytics, ideally Google Analytics
• Uses retail management expertise to merchandise, operate and organise the website to deliver wonderful customer experiences

Benefits to you:

• Generous team member discounts on all Myer products, including team-member exclusive discounts
• Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work!
• A supportive leadership and team network to set you up for success
• Career growth and succession opportunities across the business

We’d love to hear from you even if you don’t meet all the criteria listed above.

We welcome applications from people of diverse backgrounds, whether it’s gender, sexuality, ethnicity, religion, age, disability and neurodiversity. We encourage candidates to ask for any adjustments that will support them to be their best through the recruitment process.

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home!