From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

• Permanent, full time position in our Profit Protection team
• Great opportunity leading our Retail Loss Analytics team
• Flexible hybrid working model – mix of our Support Office and work from home.
• Can be based in either Docklands (VIC) or Roselands (NSW)

Myer is looking for a Retail Crime Manager to bring a clear focus to all criminality that occurs across the Myer business. You will be working on objectives to displace criminality by using internal resources, engaging external partners and influencing police and other agencies.

About the role:

• Provide leadership to Retail Loss Analytics Team and direct reports to successfully achieve Retail Loss objectives
• Build and deliver the ORC (Organised Retail Crime) program to ensure Myer is effectively protected from this elevated threat of criminal behaviour  
• Minimise the business’s exposure to internal fraud risks by coaching the developing the Retail Loss Analytics Team Lead on tactics designed to reduce risk of internal fraud. Lead and Deliver key Retail Loss strategic initiatives that reduces the overall impact of criminal activity
• Manage the investigations team to deliver targeted investigations that focuses on criminality
• Management of key vendor relationships. Ensure spend is to budget and contractual compliance is delivered.
• Engage and influence external stakeholders such as police, centre security and investigation partners to deliver the best possible outcome for the business
• Effectively engage internal stakeholders to drive awareness of criminal activity across the business and ensure the appropriate departments are involved in Retail Loss initiatives to minimise criminal activity
• Drive procedural compliance across the remit with a particular focus on procedures relating to surveillance and privacy

About you:

• 5+ experience similar region-based Loss Prevention leadership role, with proven success.
• Experience managing organised retail crime
• Strong understanding of ecommerce fraud and mitigation strategies
• Experience managing POS exception reporting platforms
• The ability to influence is critical
• Excellent communication skills and ability to nurture relationships with key stakeholders
• Exceptional coaching capability
• Capacity to understand financial reporting
• Sound knowledge of state specific legislation relevant to all matter pertaining to Loss Prevention. I.e. CCTV, Privacy, apprehensions
• Proficient in Microsoft Word and intermediate Excel skills
• Prior experience in engaging with police

Benefits to you:

• Generous team member discounts on all Myer products, including team-member exclusive discounts
• Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work!
• A supportive leadership and team network to set you up for success
• Career growth and succession opportunities across the business

We’d love to hear from you even if you don’t meet all the criteria listed above.

We welcome applications from people of diverse backgrounds, whether it’s gender, sexuality, ethnicity, religion, age, disability and neurodiversity. We encourage candidates to ask for any adjustments that will support them to be their best through the recruitment process.

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home!