• Position based at Myer Pacific Fair 
• Permanent part time position, 25 hours per week

As Counter Manager, you will drive business performance, lead a high-performing team, and deliver exceptional luxury experiences across skincare, makeup, and fragrance. With a focus on personalised service and client connection, you’ll represent Lancôme’s commitment to elegance, empowerment, and cutting-edge beauty solutions.

About the role:

• Lead and inspire the team to achieve and exceed sales targets, service KPIs, and business objectives
• Deliver personalised skincare, makeup, and fragrance consultations aligned with Lancôme’s luxury service standards
• Build strong client relationships through exceptional clienteling, follow-ups, and tailored beauty experiences
• Coach, mentor, and develop team members to elevate product knowledge, service delivery, and confidence
• Manage daily counter operations, including rostering, reporting, and performance reviews
• Maintain stock levels, inventory accuracy, and ensure efficient product replenishment
• Ensure the counter is visually merchandised and maintained to reflect Lancôme’s premium image
• Collaborate with store management and Lancôme field teams to implement marketing campaigns, activations, and events
• Foster a supportive, professional, and high-performance team culture
• Represent Lancôme’s brand "values, elegance, innovation, and empowerment" in every client and team interaction

Benefit to you:

• Work for a Global Luxury Brand – Be part of one of the world’s most prestigious and innovative beauty houses
• Ongoing Training & Development – Access expert-led skincare education, treatment training, and career development programs
• Generous Product Allowances & Staff Discounts – Experience Lancôme’s iconic skincare, makeup, and fragrance at exclusive team rates
• Supportive & Empowering Team Culture – Thrive in a collaborative environment that values inclusivity, confidence, and self-expression
• Commitment to Sustainability & Diversity – Work for a brand that champions sustainability, empowerment, and positive change
• Recognition & Incentives – Be rewarded for your performance through incentives, awards, and team celebrations

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

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